Warranty and Returns
We're so happy with the quality of our products that we offer a 90 Day Warranty Replacement Policy. If your Kids Own the Universe product fails within 90 days of receiving your order, just contact us at firstname.lastname@example.org for a replacement.
We offer a 14 day Return policy for unused goods. Return the items within 14 days of receiving your order, along with an explanation for a full refund. Tags must be intact. Return the item using a trackable carrier. Due to health regulations, products that are soiled, worn, damaged or laundered will not be accepted. It is at Kids Own the Universe's discretion to determine if the returned item has been soiled. If an item has been determined to be soiled, orders will not be accepted for a return or merchandise credit. Kids Own the Universe cannot send back the order, and will have to damage out any soiled product.